OTT Navigator

FAQ

Installation

How to install on non-Play Market device

The preferable way to install when Play Market is not available is Aptoide. First install Aptoide Market and then install OTT Navigator from there. The version number might differ a bit, but it should cause no problems.

Sideloading manually using different approaches might fail if you try to sideload 64bit version to 32bit device (like Fire TV), etc

How to install on my Windows PC/Mac

There is no special version dedicated to be used on Windows PC or Mac, however, there is a solution to use the app with negligible side effects. Install NoxPlayer app on your PC - it allows running Android apps and is highly optimized and recommended. Just use it like it was a native app.

Provider (playlist) configuration

Playlist file setup

(Not recommended) copy file to Downloads directory, so the app will see it
(Simplest)
1. Go to https://pastebin.com/
2. Copy and paste the contents of your m3u playlist as a new pasture
3. Select “Unlisted” in “Paste Exposure”
4. Press Create New Paste
5. Press “RAW” on the screen, so you will get an url to your playlist
(Preferable)
1. Copy a playlist file to your personal Dropbox cloud storage
2. In a context menu select Dropbox -> Copy Link
3. Open a text editor and paste a link there; replace dl=0 to dl=1 in the link
4. Copy it’s again and you can configure
5. (optional) Shorten the link by going to bit.ly, inserting the long link there and getting a short one

Which provider template should I choose?

If your playlist contains something like “.../get.php?username=...&password=...&type=m3u_plus&output=...” then you should use Xtream Codes
If you have a m3u file downloaded from provider, you should either upload it and setup as a Playlist (recommended), or configure as a Playlist File
In other cases configuring as Playlist is generally preferrable
We prefer IPTV SMARTERS PRO cause they are Cheap & high quality service!

Audio track selection / Subtitles enabling

Sometimes hardware codecs are unable to detect different audio tracks availability (especially in some incorrect HLS streams) and may not support subtitles. In this scenario you can use player menu to switch to software codecs, so you will be able to select a different audio and subtitles track.

Getting IP blocked by provider

Some providers might have paranoid flood settings/connection restrictions that can affect access to service. Here are some recommendations if you experience such a problem:

Check amount of connections your provider offers and configure provider parameters to match this value in order to limit picture-in-picture and other advanced modes

Setting stream technology to MPEG-TS (settings - extended; HLS support on xtream codes servers is quite poor)
Disabling video preview (settings - visual style - description) and in general limit usage of picture-in-picture and studio mode

EPG setup

You can check whatever EPG is provided and alive from your IPTV provider by navigating to Settings - EPG - Reload, and watching the status of reload process (looking for the number of sources processed, each sources processing result, and number of matched channels and records).

If your provider has an EPG source but for some reason does not specify it in playlist, then it’s recommended to configure it in “Settings - Provider - (your provider) - Parameters - EPG”.

This way the channels mapping will be searched by both channel names and tvg-id fields.

If you configure EPG source in “Settings - EPG - User-provided” then matching by name is only used.

Playback

Buffering way too much

There might be multiple reasons for buffering - starting from poor Internet connection to some firmware specifics. Here comes a list of actions that usually helps if the cause is hardware/firmware, rather than the network issues:

Set buffer size to minimal (settings - player - network - buffer)
Change hardware codecs quality to compatibility (settings - player - codec - hardware quality)
Disable AmLogic fix (settings - player - codec - amlogic)
Change resolution from 4K to Full HD on your device if not watching 4K usually

Problems with video/audio playback

Since the streams of your provider can be different, your hardware used for playback has different capabilities and your device firmware has bugs, there is no best configuration. App comes with hardware decoders, software decoders, and support for external player, defaulting to software codecs in most cases as being less dependent on firmware bugs.

Please try using these settings in the suggested order and test which works best for you:

Hardware codecs (compatibility mode) - most channels should work, especially if casted via HLS/DASH technology
Hardware codecs (best match mode) - can help supporting original 4k satellite streams
Software codecs (should support almost anything, but will work slower)
External player

App remembers which codec was previously selected for channel and will reuse it in the future (unless disable this in settings)

Horizontal scrolling text is unreadable

When app is using hardware codecs it has no control whatever deinterlacing will happen or not - it’s fully dependant on your device firmware. In order to insist on deinterlacing you should switch the channel to use software codecs that uses one of 3 different deinterlacing algorithms depending on what software codecs quality is selected.

Trying PiP / Studio Mode, but app says that connections limit reached

App tries to detect the number of connections your provider allows to protect you against ban by your provider. Some providers do not allow the detector to work so app defaults to a single connection in that case. You can override auto-detected connections limit yourself.

Go to Settings - Provider - (select your provider) - Parameters - Number of connections.

Bear in mind, that you still can use multiple screens (PiP / Studio) using 1-connection providers, if you have a couple of them, since each provider is counted separately.

Premium

How many devices does Premium allow

Premium will be active on all your devices that, as long, as they:

Have Google services working (with Play Store)
Using the same Google account

For non-Google devices, please check FAQ.

PS: Sometimes Play Store takes a while to sync purchases. Check FAQ how to speed up the process.

Enable premium on a Firestick (or other device without play market)

Purchased a premium but it’s not active

Sometimes it takes a while for Play Store to sync purchases (due to long caching). Steps to guarantee that sync will happen instantly:

Clear cache of Play Store app
Clear cache of OTT Navigator app (usually not required)
Reboot your device (might not be needed, but usually triggers cache update for Play Market)
Relaunch OTT Navigator
(if does not help) Reinstall the app
1. Backup the configuration (settings - extended - backup - backup)
2. Write down the backup code
3. Delete the app
4. Install the app, restore the backup
5. Launch the app
In case it does not help - contact our support (specifying google account used for purchase, or purchase number GPA…)

Unable to process purchase (Error DF-PDP-3)

Recently Play Market stopped processing purchases when the app was not installed from it. Install application from play market and payment should work.

Premium and multiple accounts on a single device

Play Market: When the device has several Google accounts, then it might switch between accounts by Google services itself, meaning that in-app purchases / subscriptions might be taken from one or other account with almost no user control. Best way to reactivate all purchases to correct account:

Uninstall the app (backup is suggested via settings - extended - backup)
Open browser on your desktop PC
Open play market page in your browser: OTT Navigator IPTV
Log in to the web interface of Google Play with the account you used to purchase
Install the app from the browser selecting the device to push the app to

Partnership / Reseller

Branded app with customization

If interested in whitelabel package (custom logo, background, providers, etc), then contact us via email ottnav.partners@gmail.com or reach us on Telegram (contact @FlavusV)

Preparing devices for other users and wish to hide provider details

You can configure the app and then hide provider details.

Go to the settings - extended, and long press the status line.

You will be asked for a service code (if set) or receive access to service panel, that allows you changing the service code and/or disable provider settings details availability.

Technical staff (playlist edit)

M3U Playlist file sample (an idea of supported tags)

#EXTM3U

Playlist header, marks playlist start

Supported attributes:

url-epg="http://path/to/epg/api/" : prefix for getting channel epg for exact channel (not recommended)
url-tvg="http://path/to/epg.xml.gz" : path to EPG teleguide for the whole playlist (either xml or xml.gz format)
url-logo="http://path/to/icons/root/" : root for all channel icons (used if channel has icon specified without scheme://domain part)
catchup=".."
catchup-type=".." : specifies that there are archives for channels. Supported types:
- "default" - only replace variables
- "flussonic", "flussonic-hls" - flussonic (HLS)
- "flussonic-ts" - flussonic (MPEG-TS)
- "flussonic-dash" - flussonic (MPEG-DASH)
- "shift" - ?utc=startUnix&lutc=nowUnix
- "archive" - ?archive=startUnix&archive_end=toUnix
- "xc" - xtream codes
- "append" - appending value specified in catchup-source attribute to the base channel url
- "timeshift" - timeshift=startUnix&timenow=nowUnix
catchup-time="10800" : duration for archives being available (in seconds) (not recommended)
catchup-days="3" : duration for archives being available (in days)
catchup-source="..." : allows to override path for archive playback (or append to the end of the url if catchup-type="append" is set). Supported variables:
- {key}, ${token} - user-configured token
- ${start}, {utc} - fromUnix
- ${timestamp}, {current_utc} - nowUnix
- ${login}, ${password} - user-configured login and password
- ${duration} - show duration (seconds)
max-conn="1" :f you allow user opening more connections at the same time (like watching picture-in-picture) set number of connections here
billed-till="timestamp" : unix time when user account will expire (will be displayed for user)

#EXTINF:0 ...,Channel name

Channel declaration

Supported attributes:

ch-number="27" : default shortcut for channel when using remote keys switching channel
group-title="Movies" : category this channel belongs to
parent-code="0000" : if set, marks a channel as restricted that should be hidden by default unless code entered (like adult)
ch-id="dscru" : channel id. used only with combination when url-epg or url-logo are set in playlist header (appended to the end of the base url)
tvg-id="discoveryHd.ru" : channel id in epg teleguide that was linked in the playlist header
tvg-name="Discovery HD" : original channel name (channel name as declared in epg teleguide), if differs from channel name specified in playlist
tvg-logo="http://path/to/logo.jpg" : link to channel logo (or file name that should be appended to root url set in url-logo in playlist header)
tvg-rec="1" : marker that channel contains archives (0 - off, 1 - on). not needed if catchup* attribute is present (values more than 1 are parsed like aliases for catchup-days=”n”)
catchup* : all catchup settings that are explained in header can be overridden here on channel level
type="playlist", content-type="playlist" : allows to merge another playlist inside the current one. Url specified for this 'channel' is treated as include
adult="1" : marker that channel is adult (however it’s highly recommended to place all channels in single adult category, since it’s not guaranteed to correctly filter out adult channel in ordinary categories)
tvg-shift="-2" : marker specifying that epg data should be shifted by several hours
audio-track=”2” : try to autoselect 2nd audio track

#EXTGRP: Sports

Alternative way to setup channel category (but group-title=”Sports” is preferrable)

#EXTVLCOPT:http-user-agent="MyUser Agent"

Allows to override UserAgent http attribute for the stream

More information

(Russian) : Frequently Asked Questions https://bit.ly/ottnav_faq_ru (official)

(Russian) : http://bit.ly/ottnav_community_manual (unofficial)

Localization (fix translation or add a new one)

Translations are being available online at https://github.com/ottnav/ott-nav-locale

You can either fork the repository, make your changes and submit a pull request, or just download the corresponding xml file, make changes that are required and send it to us

Channel / Category templates (add icon, category or epg mapping when provider does not offer this

Channel templates are available at https://github.com/ottnav/chan-tpl

You can fork the repository and create a pull request suggesting your changes to template adding epg id, category name, or channel icon url to be used by the app.

To ensure that templates are re-read by app, cache clear is required

Changelog

Changes are published on Telegram https://t.me/ottnav or available at http://bit.ly/ottnav_changelog

Availability

Play Market: http://bit.ly/2PQEAVf

Play Market (beta versions): http://bit.ly/2PrwwcH

Aptoide market: http://bit.ly/2CqiYcr

Contacts

Support chat on Telegram https://t.me/ottnavigator

Contact the developer directly at scillarium.studio@gmail.com

White label / branding contact ottnav.partners@gmail.com

Reddit https://www.reddit.com/r/OttNavigator/

Twitter https://twitter.com/OttNav

OTT NAVIGATOR